Someone with same last name claiming royalties?

So what can I do if someone with my Grandfathers last name if claiming our Royalies, also the SURVEYOR has the same last name as well? Now is trying to get a plat? What does this mean?

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Contact the operator’s Division Order department and put in your own clam and ask for a copy of the paragraphs from the division order title opinion that pertain to your family. Ask them what they need to put you into pay status. It is usually along the lines of probate documents, death certificates, affidavit of heirships, driver’s license, etc. Families are complicated and some last names can be common. There may be heirs that you do not know about or it might be fraud. True legal documents are the best tool. Some families have good clean documents and others do not. Work with the Division Order Analyst to get it cleaned up. Send documents by certified mail return receipt. Keep copies of everything that you send.

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Thank you again M Barnes!