RANT…….
While being somewhat new to having Gas royalties, I have concluded that the owner relations department at MANY gas drilling companies take their SWEET TIME in getting back to you.
They wont answer ALL questions asked from my sent emails, and when you reply, you have to wait another (( ? )) crazy amount of time to get a response.
Dont bother calling the Owner realations number because its a recording and they will get back to you WNEN they feel like it.
With these gas drilling companies having SO much to do, you would assume they have office personel that can answer calls and return emails.
I WILL SAY that Sharon at TGNR DOES answer the phones and return messages, but she is the ONLY one and I have 7 companies to deal with. Its very frustrating.
Now that Adamas has taken over Aethon Energy’s production work, I have an email into them as well and Im currently waiting for a response back from them too. The waiting game is almost unbearable.
And as well as me being extremely grateful for what my ancestors did back in the late 1800’s and while its basically considered mailbox money that I did nothing to earn it except having a last name, I still think that the gas companies have a responsibility to get people the information they/we ask for and in a timely manner. We all know they certainly can afford to hire a few more people for an office setting or they can certainly diversify the people that they already have to do different things.
I even deal with a HUGE company here in Texas that still Snail mails a check and does NOT plan on getting a direct deposit option.
Compaining to the TRRC doesnt speed up the Gas Company replies. They can “inquire only” but cant make Gas Companies respond to emailed questions about our individual royalty interest owners accounts
Does anyone else feel some of this pain ?
RANT OVER : (