My wife and I own several instances of Oklahoma oil and gas mineral rights for which we receive relatively regular royalty payments. Recently the United States Postal Service lost a mailed royalty check that normally arrived around the 26th of July from Citation Oil and Gas Corp (Houston, TX) to our family trust for a well in Murray County, Oklahoma. I knew the check had been lost because the USPS Informed Delivery showed the Citation envelope on July 25th but it was never delivered. I worked with the local USPS station for about a week and they finally admitted it had been lost and suggested I contact Citation.
Following the instructions on the Citation website, I have called and left messages on their owner relations telephone multiple times. In addition, I have emailed their owner relations address multiple times. I have even called the Oklahoma City office of Citation and was given an additional telephone number, which I have called multiple times.
I have never received any return communication acknowledging the lost royalty payment. Ironically, the United States Postal Service found the originally lost royalty payment almost a month late and delivered it. I thought the problem had been solved but was shocked when Citation declined payment of the deposited check. I called them twice since then but without any reply whatsoever.
Does anyone have any suggestions that might help me resolve this situation?
Allen Coleman Carlsbad, CA