I am waiting on responses to several emails that I have sent to EQT Owner Relations, some dating back to September. I have received automated replies with Case numbers and Threads, but when I try calling their phone number, all I get is a recorded message telling me to contact them by email for faster response, LOL, and that there are no live agents available to take calls. Is anyone else having the same issue or know if EQT will ever resume live agents again? I have issues with errors on my royalty checks, but I cannot get their attention by email.
@Heir1 I would recommend sending a letter to EQT certified mail with signature required. EQT will probably be backed up for a few months due to the TH Production (Tug Hill) acquisition purchase. Additionally, many oil and gas employees take off the last two weeks of the year for the holidays.