I handle my mother’s mineral interest and she happens to own 18 net mineral acres in Hughes County. We leased this tract of 18 total acres on 11/7/16 to SEO Oil & Gas out of Tulsa. We subsequently received a division order in Jan. 2019 from Calyx, also out of Tulsa, where the royalty decimal they showed (after I did the math, which I always do on DOs) reflected only 6 acres ownership rather than 18 acres. It was an obvious and big mistake on their part and my mother did not sign nor return the division order.
I contacted the division order specialist at Calyx about this matter and was told “I’m glad you found the error” and I followed up by sending the court documents he requestted that proved my mother’s ownership of 18 acres in that tract (plus the original lease listed her as owning the 18 acres) but to date, nothing has been done to issue us a new division order. I have made numerous calls to Calyx and was told there is only one division order specialist, and guess what, he never answers his phone when I call. Emails to him have also gone unanswered.
The odd thing is we are receiving royalties for the property in question, at the incorrect decimal percentage that reflects only 6 acres of ownership, despite our never returning the division order that reflected the incorrect ownership of only 6 acres.
Could filling out a complaint about this company at the OCC site help? Has anyone had any luck doing this with a similar matter?
Any advice would be appreciated!