# Tech Support and Help Q&A
**URL:** https://www.mineralrightsforum.com/t/tech-support-and-help-q-a/20802
**Category:** General Mineral Rights Discussion
**Created:** [July 25, 2012, 8:33pm UTC](https://www.mineralrightsforum.com/t/tech-support-and-help-q-a/20802 "2012-07-25T20:33:06Z")
**Posts on this page:** 20
**Page:** 3
### Author:  [@Clint\_Liles](https://www.mineralrightsforum.com/u/Clint_Liles)
#### Post date: [July 17, 2015, 4:17pm UTC](https://www.mineralrightsforum.com/t/tech-support-and-help-q-a/20802/41 "2015-07-17T16:17:47Z")
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### Author:  [@Charles\_Emery\_Tooke\_III](https://www.mineralrightsforum.com/u/Charles_Emery_Tooke_III)
#### Post date: [July 17, 2015, 4:45pm UTC](https://www.mineralrightsforum.com/t/tech-support-and-help-q-a/20802/42 "2015-07-17T16:45:56Z")
It’s probably a conspiracy. But it’s OK, 'cause we never liked you guys, anyway.
Did I see where MRF added a “Recover” button at the bottom of a message?
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### Author:  [@Terry\_Smith](https://www.mineralrightsforum.com/u/Terry_Smith)
#### Post date: [August 18, 2015, 12:38am UTC](https://www.mineralrightsforum.com/t/tech-support-and-help-q-a/20802/43 "2015-08-18T00:38:50Z")
I have tried in vain to learn how to effectively search the different forums for posts related to mineral interests that I own. I am a member of several County forums but I have not learned how to search within that particular forum. Any search I perform seems to be at the top level. Any advice on how to search within a forum for a particular Section or lease?
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### Author:  [@Charles\_Emery\_Tooke\_III](https://www.mineralrightsforum.com/u/Charles_Emery_Tooke_III)
#### Post date: [August 18, 2015, 4:14pm UTC](https://www.mineralrightsforum.com/t/tech-support-and-help-q-a/20802/44 "2015-08-18T16:14:09Z")
Hi, Terry -
What is it you want to know? I may be able to look it up for you.
Charles
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### Author:  [@L\_C\_Hailey](https://www.mineralrightsforum.com/u/L_C_Hailey)
#### Post date: [August 21, 2015, 4:31pm UTC](https://www.mineralrightsforum.com/t/tech-support-and-help-q-a/20802/45 "2015-08-21T16:31:08Z")
Scammer report! We have a scammer lurking on our site. I received a scam offer from a Mr. Frank Kwabena (from Gana) via my email that he got from my profile. How do we alert other bloggers not to open his emails?
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### Author:  [@Elizabeth\_Alford](https://www.mineralrightsforum.com/u/Elizabeth_Alford)
#### Post date: [August 23, 2015, 1:07pm UTC](https://www.mineralrightsforum.com/t/tech-support-and-help-q-a/20802/46 "2015-08-23T13:07:30Z")
After other complaints, this user was banned from the site last week. When did you receive this email from him?
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### Author:  [@Vic\_de\_Wysocki](https://www.mineralrightsforum.com/u/Vic_de_Wysocki)
#### Post date: [September 1, 2015, 4:00pm UTC](https://www.mineralrightsforum.com/t/tech-support-and-help-q-a/20802/47 "2015-09-01T16:00:33Z")
How do I become a member of a specific group on the forum? I have mineral rights in Oklahoma and can’t figure out how to join the Oklahoma group. Vic
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### Author:  [@Louise\_Welch1](https://www.mineralrightsforum.com/u/Louise_Welch1)
#### Post date: [September 2, 2015, 2:48am UTC](https://www.mineralrightsforum.com/t/tech-support-and-help-q-a/20802/48 "2015-09-02T02:48:10Z")
I got one from him also…last week…
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### Author:  [@Elizabeth\_Alford](https://www.mineralrightsforum.com/u/Elizabeth_Alford)
#### Post date: [September 2, 2015, 1:46pm UTC](https://www.mineralrightsforum.com/t/tech-support-and-help-q-a/20802/49 "2015-09-02T13:46:36Z")
Hi Vic,
When you go to the [OK group page](http://www.mineralrightsforum.com/group/oklahoma-oil-gas), you will see a button to “join group”. See image below:
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### Author:  [@Steve\_Gunderson](https://www.mineralrightsforum.com/u/Steve_Gunderson)
#### Post date: [September 29, 2015, 3:11am UTC](https://www.mineralrightsforum.com/t/tech-support-and-help-q-a/20802/50 "2015-09-29T03:11:35Z")
How can we add an area for mineral right owners affected by the North Dakota State land/mineral right grab? I wouldn’t mind monitoring it and helping keep it maintained.
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### Author:  [@Capt\_Cameron\_Smith](https://www.mineralrightsforum.com/u/Capt_Cameron_Smith)
#### Post date: [October 16, 2015, 9:08pm UTC](https://www.mineralrightsforum.com/t/tech-support-and-help-q-a/20802/51 "2015-10-16T21:08:02Z")
I am not receiving the messages posted on the my groups that I am on.
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### Author:  [@Wesley\_Skinner](https://www.mineralrightsforum.com/u/Wesley_Skinner)
#### Post date: [October 18, 2015, 4:37am UTC](https://www.mineralrightsforum.com/t/tech-support-and-help-q-a/20802/52 "2015-10-18T04:37:24Z")
Same with me. I am not receiving my messages, although I have checked to make sure my settings are correct. What can we do?
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### Author:  [@Elizabeth\_Alford](https://www.mineralrightsforum.com/u/Elizabeth_Alford)
#### Post date: [October 19, 2015, 2:01pm UTC](https://www.mineralrightsforum.com/t/tech-support-and-help-q-a/20802/53 "2015-10-19T14:01:52Z")
Thanks for the heads up, we are looking into this issue.
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### Author:  [@Clint\_Liles](https://www.mineralrightsforum.com/u/Clint_Liles)
#### Post date: [October 19, 2015, 4:22pm UTC](https://www.mineralrightsforum.com/t/tech-support-and-help-q-a/20802/54 "2015-10-19T16:22:06Z")
I have not received any messages since the 1st week in July 2015.
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### Author:  [@Carroll\_W\_Campbell](https://www.mineralrightsforum.com/u/Carroll_W_Campbell)
#### Post date: [October 25, 2015, 3:13pm UTC](https://www.mineralrightsforum.com/t/tech-support-and-help-q-a/20802/55 "2015-10-25T15:13:40Z")
Mr. Liles, please contact me at [cwcsoup@aol.com](mailto:cwcsoup@aol.com) Thanks
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### Author:  [@Elizabeth\_Alford](https://www.mineralrightsforum.com/u/Elizabeth_Alford)
#### Post date: [October 26, 2015, 12:16pm UTC](https://www.mineralrightsforum.com/t/tech-support-and-help-q-a/20802/56 "2015-10-26T12:16:11Z")
Hi all,
We are still trying to get to the bottom of this issue. This problem does not seem to be universal so can you please help us troubleshoot by checking a few things on your end?
1. Check your settings.
- Sign in, access your My Page and click “Settings” in the right-hand column.
- Select the “Email” link on the left.
- Ensure that all boxes are checked for the notifications you want to receive.
- Ensure that the last box, which turns off all emails from your Ning Network, is deselected.
1. Ensure that your email is not going to a spam or junk mail folder in your web-based email or email client.
2. Ensure that the email addresses your Ning Network uses are not blacklisted in your email client, ISP, or your company firewall.
- [mail@network.ning.com](mailto:mail@network.ning.com) (or [mail@domain.com](mailto:mail@domain.com))
- [do-not-reply@network.ning.com](mailto:do-not-reply@network.ning.com) (or [do-not-reply@domain.com](mailto:do-not-reply@domain.com))
- [share@network.ning.com](mailto:share@network.ning.com) (or [share@domain.com](mailto:share@domain.com))
1. Change your email address to see if notifications arrive
- This would be as a last resort to check the issue.
Please let us know if any of these turns out to be the issue.
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### Author:  [@graceful99](https://www.mineralrightsforum.com/u/graceful99)
#### Post date: [October 26, 2015, 10:18pm UTC](https://www.mineralrightsforum.com/t/tech-support-and-help-q-a/20802/57 "2015-10-26T22:18:37Z")
I was a member for some time when my computer got a virus and I had to change my email address. I am again a member with a new email address but now I cannot get the Excel charts that Don Bray added to this site with the new wells being drilled.
How do I go about seeing those charts?
Thank you.
Gracie Troini
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### Author:  [@MLR](https://www.mineralrightsforum.com/u/MLR)
#### Post date: [November 1, 2015, 3:42am UTC](https://www.mineralrightsforum.com/t/tech-support-and-help-q-a/20802/58 "2015-11-01T03:42:07Z")
I received an e-mail stating someone was interested in my mineral listing, but all the text after that was nonsensical. I am assuming this is spam?
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### Author:  [@Charles\_Emery\_Tooke\_III](https://www.mineralrightsforum.com/u/Charles_Emery_Tooke_III)
#### Post date: [November 1, 2015, 8:15pm UTC](https://www.mineralrightsforum.com/t/tech-support-and-help-q-a/20802/59 "2015-11-01T20:15:15Z")
Probably. You should delete it. Better to be safe than sorry. If they are legit, they will contact you again.
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### Author:  [@Don\_Shane1](https://www.mineralrightsforum.com/u/Don_Shane1)
#### Post date: [November 17, 2015, 12:54pm UTC](https://www.mineralrightsforum.com/t/tech-support-and-help-q-a/20802/60 "2015-11-17T12:54:30Z")
I am the ‘moderator’ of the Monongalia County WV forum. I receive email messages notifying me of people who want to join the forum, yet when I follow the link in the email, I find nothing in my inbox—no emails, no alerts, no link to approve members.
This used to work, but it’s not working now.
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