I am not having problems with White Star, but have had problems with several other companies. Call the company leave a message for 5 days in a roll at different time, if they don't return the call. Write a letter, mail certified, tell them that they haven't returned your calls and you will be turning it over to an attorney within 15 days unless you hear from them and they can explain why they are taking out deductions. Most companies will tell you it's an over site on their part. B_! and it will be corrected on your next check. Also, if it's not corrected, ask for interest. I have got as much as a couple thousand in interest because of their over site and it couldn't be corrected. Sometimes it has to be explained to them by a good oil & Gas attorney before they seem to understand. Good luck.